PUBLIC OFFER AGREEMENT
FOR PROVIDING ACCESS TO THE DIGITAL EDUCATIONAL PLATFORM
Astana, 2026
EDTECH EDCRUNCH LLP, BIN 260140031601, a resident of the International Technopark of IT Startups "Astana Hub" on the basis of Resident Certificate No. 3345 dated March 31, 2026, represented by General Director Khalukhaev I.M., acting on the basis of the Charter, hereinafter referred to as the "Service Provider", publishes this Offer Agreement addressed to individuals and legal entities referred to as "User" or "Customer".
1. TERMS AND DEFINITIONS
1.1. Service Provider — EDTECH EDCRUNCH LLP, BIN 260140031601, providing services for granting access to the Platform and Digital Educational Products in accordance with the terms of this Offer.
1.2. Platform (ERA Program) — a software complex for computers (LMS system) under the name "ERA", the right to use which belongs to the Service Provider on the basis of an exclusive license under License Agreement No. EdT-2026-01 dated February 02, 2026, concluded with the copyright holder — Albissenov Yermukhambet Gazizovich (copyright confirmed by Certificate of State Registration No. 65541 dated December 18, 2025). The Platform is available at era-platform.kz and related resources.
1.3. Digital Educational Product (DEP) — a set of structured content in electronic format (video lessons, interactive modules, tests, methodological materials, competency assessment tools) hosted on the Platform. DEP includes, among others, the following programs: "Financial Management", "Chief Accountant", "Practical Accountant", "Financial Analysis", "Financial Director", "HR Director", "HR Manager", "Accountant Calculator", "Tax Consultant", "Methodologist", "Marketing in Retail", "Middle Project Manager", "Power BI for Finance", "AI for Accounting", "Management", "Artificial Intelligence" and other products published on the Service Provider's website.
1.4. User (Listener) — an individual who has accepted the terms of this Offer and gained access to the Platform.
1.5. Customer — a legal entity (LLP, JSC) or individual entrepreneur who has accepted the terms of this Offer and pays for access to the Platform for the Users (employees) assigned by them. All terms of this Offer established for the User apply equally to the Customer, unless otherwise expressly stated in the text.
1.6. Acceptance — full and unconditional acceptance of the terms of this Offer by paying for the Service Provider's services.
1.7. Certificate — an electronic document in PDF format confirming the fact of the User's completion of the DEP. The Certificate is of an informational and confirmatory nature and is not a state-issued document.
1.8. Personal Account — a personalized section of the Platform provided to the User after acceptance and payment, containing access to DEP, educational materials, and learning progress data.
2. GENERAL PROVISIONS
2.1. This Offer is a public agreement in accordance with paragraph 5 of Article 395 of the Civil Code of the Republic of Kazakhstan.
2.2. Acceptance of the Offer signifies the User's (Customer's) full agreement with all its terms without any exceptions. Acceptance is made by paying for the Service Provider's services.
2.3. The User is independently responsible for timely familiarization with the terms of the Offer. The Service Provider is not responsible for unintentional accession to the Offer.
2.4. From the moment of Acceptance, the User becomes a party to the Agreement and assumes the rights and obligations provided for in this Offer.
2.5. By agreeing to the terms of the Offer, the User confirms that they act voluntarily, consciously, possess the necessary legal capacity and the legal right to enter into this Agreement.
3. RIGHTS TO THE PLATFORM AND INTELLECTUAL PROPERTY
3.1. The Platform (ERA Program) is an object of copyright. Exclusive rights to the Program belong to Albissenov Yermukhambet Gazizovich, as confirmed by the Certificate of State Registration of Rights to an Object Protected by Copyright No. 65541 dated December 18, 2025, issued by the National Institute of Intellectual Property of the Republic of Kazakhstan.
3.2. The Service Provider uses the Platform on the basis of an exclusive license granted under License Agreement No. EdT-2026-01 dated February 02, 2026, which includes the right to:

• provide Users with access to the Platform for a fee;
• reproduce materials through the Platform in digital form for educational purposes;
• conduct online classes and webinars using the Platform;
• commercial use and transfer of rights to third parties under sublicense.

3.3. On the basis of the sublicensing right, the Service Provider grants the User (Customer) a non-exclusive, non-transferable right to use the Platform exclusively for personal non-commercial purposes and exclusively within the scope of the purchased DEP for the duration of this Agreement.
3.4. The User is not entitled to:

• copy, reproduce or transfer Platform materials to third parties without the written consent of the Service Provider;
• use Platform materials for commercial purposes;
• perform reverse engineering, decompilation or other technical interference with the Platform's software code;
• provide third parties with access to their Personal Account.

3.5. Violation by the User of the terms of this section entails immediate termination of access to the Platform without refund of payment, as well as civil liability in accordance with the legislation of the Republic of Kazakhstan on copyright and related rights.
3.6. All methodological materials, educational programs, course structures and other DEPs created by the Service Provider and hosted on the Platform are independent objects of intellectual property of the Service Provider and are protected by the legislation of the Republic of Kazakhstan.
4. SUBJECT MATTER OF THE AGREEMENT
4.1. The Service Provider grants the User (Customer) paid access to the Platform and the Digital Educational Products hosted on it under sublicense terms in accordance with Section 3 of this Agreement.
4.2. Services under this Agreement include:

• provision of access to the LMS system of the Platform;
• access to DEP in electronic format (video lessons, interactive modules, assignments, tests);
• provision of methodological materials in digital format;
• technical support regarding the operation of the Platform;
• issuance of an electronic Certificate upon completion of DEP.

4.3. Access to the Platform is provided within 24 (twenty-four) hours from the moment of payment confirmation.
4.4. Access to DEP materials is provided to the User for the period specified in the description of the specific product on the Service Provider's website. If the period is not separately specified — access is indefinite.
4.5. The services are of an informational and technological nature and include providing access to software. The Service Provider does not guarantee the User's achievement of specific career, professional or financial results. The outcome of training depends exclusively on the personal involvement and efforts of the User.
4.6. The DEP does not imply the assignment of a state qualification or the issuance of a state-issued diploma, unless otherwise expressly stated in the description of the specific product.
4.7. Upon completion of DEP, the User is issued:

• "Certificate of Completion" — upon completion of all assignments and final assessment;
• "Certificate of Participation" — upon introductory completion of the program.

5. PAYMENT PROCEDURE AND CONDITIONS
5.1. The cost of access to a specific DEP is determined by the tariffs published on the Service Provider's official website at the time of payment.
5.2. Payment is made in the amount of 100% (one hundred percent) prepayment before access to the Platform is provided.
5.3. All settlements are made in tenge (KZT) — the national currency of the Republic of Kazakhstan.
5.4. Payment is made by non-cash transfer to the Service Provider's settlement account specified in Section 15 of this Agreement, or by other methods available on the Service Provider's website.
5.5. The date on which funds are credited to the Service Provider's settlement account shall be deemed the payment date.
5.6. The Service Provider is not a VAT payer. The cost of services is indicated excluding VAT.
5.7. The Service Provider has the right to change the cost of DEP unilaterally. Price changes do not apply to Users who have paid for access before the change.
6. REFUND PROCEDURE
6.1. Refunds are not made after access to the Platform has been provided and the Personal Account has been activated, except in the cases provided for in this section.
6.2. Full refund is made in the following cases:

• The User did not receive access to the Platform within 3 (three) business days from the moment of payment due to the fault of the Service Provider;
• The User has not activated the Personal Account and submitted a written application within 3 (three) calendar days from the date of payment.

6.3. Partial refund is possible subject to the following conditions:

• the application is submitted within 5 (five) business days from the moment of access activation;
• the refund is made with a deduction of 30% from the paid amount to cover the Service Provider's administrative and transactional costs;
• partial refund is made only with the written consent of the Service Provider.

6.4. No refund is made if:

• the User has watched video lessons, completed assignments, downloaded materials or received a Certificate;
• the User has used the Platform for more than 5 (five) business days;
• the inability to participate is caused by technical reasons on the User's side.

6.5. Refunds are made within 10 (ten) business days after receipt of the written application and confirmation of the grounds for refund.
7. RIGHTS AND OBLIGATIONS OF THE PARTIES
7.1. The User (Customer) undertakes to:
7.1.1. Pay for the Service Provider's services in accordance with the selected tariff.
7.1.2. In the case of corporate training — provide the Service Provider with a list of participants (full name, position, contacts) no later than 3 (three) calendar days before the start of training.
7.1.3. Independently ensure the availability of technical conditions for working with the Platform (equipment, software, stable internet).
7.1.4. Comply with the Platform usage conditions established by Section 3 of this Agreement. Not distribute or copy Platform materials without the written consent of the Service Provider.
7.1.5. Sign the Electronic Certificate of Completion of Works (ECCW) within 10 (ten) calendar days from the moment of its issuance. Failure to sign the Certificate and absence of written objections within the specified period shall be deemed acceptance of services in full.
7.1.6. Comply with the rules of conduct on the Platform and treat the Service Provider's employees and other participants with respect.
7.2. The Service Provider undertakes to:
7.2.1. Provide access to the Platform and DEP within the timeframes established by this Agreement.
7.2.2. Ensure the technical operability of the Platform and promptly eliminate malfunctions arising through the fault of the Service Provider.
7.2.3. Ensure the confidentiality of Users' personal data in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection".
7.2.4. Issue a Certificate upon completion of DEP when the User fulfills the established requirements.
7.2.5. In the case of corporate training — transfer Certificates to the Customer or send them to Users by agreement of the parties.
7.3. The Service Provider has the right to:
7.3.1. Change the content, format and structure of DEP without prior notice, if such changes do not reduce the overall volume of services provided.
7.3.2. Engage third parties (speakers, experts, technical contractors) to fulfill obligations under the Agreement.
7.3.3. Suspend or terminate the User's access to the Platform without refund of payment in the event of a violation of the terms of this Agreement, including Section 3.
8. LIABILITY OF THE PARTIES
8.1. The parties bear liability in accordance with the legislation of the Republic of Kazakhstan.
8.2. The Service Provider is not liable for:

• the User's inability to access the Platform for reasons beyond the Service Provider's control;
• the User's subjective dissatisfaction with the quality or content of DEP after access has been granted;
• the User's career, professional or financial results;
• actions of third parties — telecommunications operators, hosting providers, payment systems.

8.3. The aggregate liability of the Service Provider under this Agreement is limited to the amount of payment actually received from the User (Customer) for the relevant DEP. The Service Provider is not liable for indirect losses, lost profits or reputational damage.
8.4. The User bears full liability for:

• providing false data during registration;
• unauthorized distribution of Platform materials in violation of Section 3 of this Agreement and the legislation of the Republic of Kazakhstan on copyright;
• actions of third parties who gained access to the Platform using their account.

9. CONFIDENTIALITY AND PERSONAL DATA
9.1. The Service Provider processes Users' personal data exclusively for the purpose of fulfilling this Agreement in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection".
9.2. By performing Acceptance, the User gives consent to the processing and storage of their personal data to the extent necessary for the fulfillment of the Agreement.
9.3. The Service Provider does not transfer personal data to third parties without the User's consent, except in cases expressly provided for by the legislation of the Republic of Kazakhstan.
9.4. Platform materials, methodological developments, video lessons and other DEPs are confidential information of the Service Provider. Their transfer to third parties without the written consent of the Service Provider is prohibited.
10. FORCE MAJEURE
10.1. The parties are released from liability for non-fulfillment of obligations due to force majeure circumstances: natural disasters, pandemics, military actions, decisions of state authorities, cyberattacks, mass failures of telecommunications networks and other events beyond the reasonable control of the parties.
10.2. Upon the occurrence of force majeure, the Service Provider notifies the User (Customer) within a reasonable time. The timeframes for fulfilling obligations are extended for the duration of the force majeure circumstances.
10.3. If the force majeure circumstances continue for more than 3 (three) months, the parties shall negotiate the terms of further performance or termination of the Agreement.
11. TERMINATION OF THE AGREEMENT
11.1. By mutual agreement of the parties, formalized in writing or electronic form.
11.2. At the initiative of the User (Customer) — by sending a written notice at least 5 (five) calendar days in advance. The Service Provider has the right to retain actually incurred expenses and the cost of services already rendered.
11.3. At the initiative of the Service Provider — in the event of:

• violation by the User of the terms of Section 3 of this Agreement;
• violation of the rules of conduct on the Platform;
• unauthorized distribution of materials;
• delay in payment of more than 3 (three) business days;
• provision of false information during registration.

In these cases, the paid amounts are not subject to refund.
11.4. Termination of the Agreement does not release the parties from obligations that arose before its termination.
12. AMENDMENT OF OFFER TERMS
12.1. The Service Provider has the right to unilaterally amend the terms of this Offer by publishing a new version on the official website.
12.2. Amendments take effect from the moment of publication and apply to agreements concluded after the date of publication. Previously paid services are provided under the terms of the version in effect at the time of payment.
12.3. Continued use of the Platform after the publication of amendments signifies the User's agreement with the new version of the Offer.
13. DISPUTE RESOLUTION
13.1. All disputes are resolved through negotiations. The pre-trial claim procedure is mandatory.
13.2. A claim is sent to the Service Provider's official email address. Review period — 10 (ten) business days from the date of receipt.
13.3. Claims submitted later than 7 (seven) business days from the moment the grounds arose are not considered, unless otherwise provided by law.
13.4. If it is impossible to resolve the dispute pre-trial — the dispute is considered by the judicial authorities of the city of Astana (exclusive jurisdiction).
14. TERM AND FINAL PROVISIONS
14.1. The Agreement enters into force from the moment of Acceptance and remains in effect until the parties fully fulfill their obligations or until termination in accordance with the procedure provided for in this Offer.
14.2. The Offer is published on the website edcrunch.kz and remains in effect until it is withdrawn or replaced by a new version.
14.3. All notices, certificates and documents sent by email or through the Platform (including LMS, Telegram, WhatsApp) are recognized as legally significant.
14.4. The invalidity of an individual provision of this Agreement does not entail the invalidity of the Agreement as a whole.
14.5. On matters not regulated by this Agreement, the parties shall be guided by the legislation of the Republic of Kazakhstan.
15. SERVICE PROVIDER'S DETAILS
EDTECH EDCRUNCH LLP
BIN: 260140031601
Resident of ITP "Astana Hub", Certificate No. 3345 dated March 31, 2026
Legal address: Astana, Yesil district, Mangilik El Ave., 17, apt. 52
Banking details:
Kaspi Bank JSC
BIC: CASPKZKA
KBe: 17
IBAN: KZ62722S000051336461
Contacts: Tel.: +7 747 500 48 76
Email: info@edcrunch.kz
Website: edcrunch.kz
General Director: Khalukhaev I.M.